Terms of Service
Agreement Overview: - Retainer: To secure your luxury event, a 30% non-refundable deposit is required upfront. - Final Billing: All remaining costs must be settled 14 days before the scheduled date. - Cancellations: Refund eligibility shifts by timeline (60+ days: full refund minus deposit; 15-59 days: partial; under 14 days: no refund). - Postponement: One complimentary change allowed 30+ days out; 15% fee within 14-29 days; treated as cancellation within 13 days. - Obligations: Clients must offer full venue access, prompt responses, and critical event details. - Jurisdiction: This contract is solely governed by Texas state law. Comprehensive Terms and Conditions: 1. Services Provided. WALKER EVENT LLC offers high-end event production and logistical coordination. Specific duties are outlined in your unique Service Agreement. 2. Pricing and Estimates. Written quotes are valid for 30 calendar days. Final costs may vary based on requested modifications or scale changes. 3. Reservation and Payment. A non-refundable 30% deposit of the total project value is mandated to confirm our presence. The outstanding balance must be paid in full at minimum 14 days prior to your event. 4. Cancellation Policy. All notices must be delivered in writing. Refunds are calculated as follows: 60+ days out: total paid minus initial deposit; 30-59 days out: 50% of paid fees; 15-29 days out: 25% of paid fees; less than 14 days or absence: no refund. 5. Date Adjustments. Subject to availability: 30+ days notice allows one free change; 14-29 days notice incurs a 15% administrative fee; less than 14 days is managed as a cancellation. 6. Third-Party Vendors. While we manage external partners, WALKER EVENT LLC is not responsible for their individual performance or liability. 7. Client Expectations. You agree to adhere to timelines, provide necessary materials, and maintain a respectful professional relationship. 8. Media and Marketing. We reserve the right to capture and use photography or video of the event for promotional purposes unless otherwise requested in writing. 9. Liability Limitation. Our financial liability is capped at the total service fees paid; we are not responsible for physical accidents or loss of venue property. 10. Force Majeure. We are not liable for service failure due to extreme weather, strikes, or civil emergencies. 11. Governing Law. These terms are enforced under the laws of Texas. For inquiries, please contact WALKER EVENT LLC directly via our website.